General Motors has temporarily halted sales of the all-new Chevy Blazer EV after some of the first vehicles shipped experienced some software issues.
The automaker told TechCrunch that owners are experiencing issues with the SUV’s displays and charging at DC Fast stations, confirming earlier reports from journalists who had access to test vehicles. GM said its engineering teams are “working around the clock” toward a solution, and that when it has one ready, Blazer EV owners should bring their vehicles into a dealership for a software update.
GM also claimed that a “limited number” of vehicles are affected, but did not provide a number and that the problems are “not security-related or related to Ultium or Google Built-In.”
The Blazer EV just made its official debut a few weeks ago, but very quickly, two media outlets ran into major issues with their long-term test cars. Kevin Williams on InsideEVs he saw his Blazer’s infotainment screen completely blank and unused. He then experienced problems charging the car, including a notice to repair the vehicle immediately, and eventually got stuck in the middle of the road.
Edmunds, meanwhile, compiled an extensive list of warning messages in her own long-term test vehicle before delivering it to a Chevy dealer, where it remains.
It’s a bad start for a vehicle that’s supposed to be such a critical part of Chevy’s lineup going forward. It sits above the original Bolt but below GM’s pricier electric vehicles, such as the Cadillac Lyriq. It’s also one of the first mass-market vehicles to be powered by GM’s new Ultium platform, which is set to underpin an entire lineup of EVs with new electrical architecture, batteries and software.
This story has been updated with additional information from General Motors.