Berlin-based Parloa has raised $350 million in Series D funding from existing investors, valuing the six-year-old customer service AI startup at $3 billion. The round comes…
Sierra, a 21-month-old San Francisco-based startup building AI customer service agents for businesses, was announced on Friday it hit $100 million in annualized revenue (ARR). The…
Airbnb began launching a Bot of Customer Service powered by AI in the US, CEO Brian Chesky said on Thursday during the company’s first quarterly teleconference…
DXwanda Cairo and Dubai-based startup leveraging conversational AI to help businesses in the Middle East automate customer service and employee assistance has raised $4 million in…