Uber, along with partners Mitsubishi Electric and autonomous robotics startup Cartken, is launching a service in Japan that will use self-driving sidewalk robots to deliver food to customers.
The companies announced that the service offered through the Uber Eats app will be rolled out in a select part of Tokyo by the end of March. An Uber spokesperson said hours of operation will be revealed closer to the launch date.
Uber and Cartken, a startup founded in 2019 by former Google engineers behind the short-lived Bookbot, already operate a delivery service together in Fairfax, Virginia, and Miami. This latest deal marks their first foray outside the United States. It also brings in Mitsubishi Electric, a company that will oversee operations in Tokyo.
Cartken’s autonomous sidewalk robot, known as Model C, will be used for the delivery service. The robot, which is equipped with a insulated 27 liter cargo bin, travels at approximately 3.3 miles per hour. The robot is loaded with sensors like cameras and advanced software that help it detect, perceive and ultimately navigate its environment. Cartken also has a system that allows workers to remotely monitor and guide the robot if needed. Cartken’s teleoperation interface will be used by Mitsubishi Electric employees trained in Cartken’s remote guidance system, according to an Uber spokesperson.
Shoji Tanaka, the senior general manager of Mitsubishi Electric’s advanced application development center, said robot delivery is an effective countermeasure to the logistics crisis that will become more severe in the future.
“We hope this newly announced initiative will serve as a catalyst for the spread of robot delivery services in Japan,” Tanaka said. “In the future, we will work with buildings and factory infrastructure, which is one of our strengths, so that autonomous robots can deliver inside various facilities.”
