For the second time in a little over a month, Meta’s apps, including WhatsApp, and to some extent, Messenger and Instagram, experienced outages and intermittent problems. While it is rare for services as large as those managed by Meta to go down completely, Meta’s services status page in detail disruptions to core business services, including Ads Manager, Messenger Platform, WhatsApp Business API and others; WhatsApp too confirmed the interruption in an update of X’s account.
“We know some people are experiencing issues right now, we’re working to get things back to 100% for everyone as quickly as possible,” the company said at 2:55 p.m. ET.
Users also reported problems accessing Instagram and Messenger, according to social media posts and crowdsourced reporting sites such as Down detector. The latter, however, cannot serve as official confirmation of an outage – only a signal that it may be in progress. Press inquiries to Meta about the cause of the outage were not returned.
The biggest problem seems to be with WhatsApp, although some people have seen it resolved as of writing.
(In our own tests, Meta’s apps loaded and we could send messages via WhatsApp, which suggests that either the outage wasn’t global or it’s already been fixed.)
Neither Messenger, Facebook, or Instagram have publicly confirmed any issues with their X accounts.
This isn’t the first time Meta’s apps have had a major outage this year.
On Super Tuesday in the US (March 5, 2024), Facebook, Instagram and Threads were all down, with users seeing error messages saying “something went wrong” or being taken to a landing page where they logged out and couldn’t” Don’t go back. This outage lasted for a few hours before the apps came back online. At the time, Meta’s status page was also experiencing issues with products like Ads Manager.
The post was updated after publication after the outage was resolved. According to WhatsApp, the problem was fixed at 6:19 p.m. ET, per a post on their X account.
