Browsing: support

Amazon is preparing to end support for Kindle devices released before 2012 — cutting them off from the Kindle Store and effectively rendering them unable to…

Hims & Hers, the telehealth company that sells weight loss drugs and sexual health prescriptions, has confirmed a data breach affecting its third-party customer service platform.…

With an overflowing war script from the $5 billion raise it closed last month (not to mention billions in revenue), Databricks is making an acquisition. The…

The customer service industry is in a bit of a flux, thanks to artificial intelligence. Investors and corporate leaders have sounded the alarm for the BPO…

Figma integrates OpenAI’s AI coding tool, Codex, to allow users to create and modify designs from within their coding environments. The move comes a week after…

Mistral AI, the French company last valued at $13.8 billion, has made its first acquisition. OpenAI’s competitor has agreed to buy Koyeba Paris-based startup that simplifies…

Airbnb has taken its time to roll out artificial intelligence features in the app, but CEO Brian Chesky said Friday that the company now plans to…

Airbnb says its personalized AI agent now handles about a third of its customer support issues in North America and is preparing to roll out the…

SNAK Venture Partners announced Wednesday the closing of its oversubscribed $50 million debut fund, anchored by investment firm Pritzker Group (founded by Illinois Gov. JB Pritzker…

Forget electric vehicles — stationary batteries are getting all the buzz and investment in the US these days. Start Lunar Energy is the last example. The…