Zendesk acquires Forethought, a company that makes software to automate customer service interactions, companies announced Wednesday. The deal is expected to close by the end of…
Zendesk announced on Wednesday at the AI summit a series of LLM products intended to reshape the company’s dependence on human technicians. The center of new…
Klaus – an Estonian-born startup that emerged in 2019 to help customer service agents – has been acquired by global customer service platform Zendesk for an…
