Dr. Tom Kelly is a surgeon of wounds and everywhere he sees doctors drowning in administrative work. He wanted the change, so he got it out.
“We wanted to build an AI Care partner who will stand in parallel to clinicians and take care of the administrator so that individual providers, like me, feel authorized to deliver the care we dedicated our lives,” he told TechCrunch.
Dr. Kelly worked with Waleed Mussa, with whom he worked on a previous start, and founded Heidi Health in 2021. The company started launching products in early 2024.
In just 18 months, he said, the company returned more than “18 million hours to first healthcare providers of over 70 million patient visits to 116 countries”.
The product, as promised, is a medical scribe AI who takes care of the whole work of the administrator who prevents doctors. It can transcribe and dictate notes, create personalized patient summaries and even monitor work so that doctors no longer need sticky notes.
Heidi has created both of its own AI models and is based on other models, such as Gemini. “This unknown approach to the model means that we can optimize our accuracy, delay and costs,” he said.
On Monday, the company announced a series of $ 6 million B, led by Steve Cohen’s Point72. He also announced a new tool: an AI agent calling patients on behalf of the doctor. Former Microsoft chief physician, Dr. Simon Kos, also comes on the boat, along with Plaid’s revenue chief Paul Williamson.
TechCrunch event
Francisco
|
27-29 October 2025
The company has raised $ 96.6 million to date. Others in the round include Goodwater Capital, Headline, BlackBird VC, LG Technology Ventures and graduates.
“They had seen all the secretaries before,” Dr. Kelly said of Point72. “They had never seen measurements of product and use as they had seen in Heidi. They also loved that we were obsessed with the end user experience because they saw that most of our competitors made exactly the top -down sales.”
Fresh capital will be used to assist with product development.
Dr. Kelly hopes that providing doctors more access to AI tools will extend the capabilities of clinical doctors and remove the “manifestation” of their work.
He said that most of the conversations in the medical world are currently shaped by what is happening in developed countries, “Imagine a world where any health care provider in the world can use Heidi to increase their clinical capacity where they can be practiced in a war zone or a war zone or a region Continue. “Heidi can help them approach more patients and provide better healthcare results.”
AI transforms health technology. Others in the field of medical scribe, in particular, include Deepscribe, Ambiance Healthcare and Abridge.
Heidi said it works with more than 2 million clinical doctors a week, ranging from hospitals to individual practices. It has a free version of the product with paid features, which Dr. Kelly thinks it was a good lure for new customers.
He said AI is understandable to change everything in health care. But at its core, humanity is still very important, especially when it comes to maintaining and building confidence.
“This is the doubling of the health care capacity in the world. This is AI’s true promise,” he said. “We want to bring it.”
