Kettering Health, a network with dozens of medical and emergency centers In Ohio he still works to recover and return to normal functions two weeks after a ransomware attack that caused “a technological interruption of the system”.
On Monday, Kettering Health said in an update That it had restored the “basics” of the EPIC electronic health registration system, which restored the company’s ability to update and access electronic health files, facilitate communication to care groups and coordinate patients’ care.
A patient who said they are often relying on Kettering Health told TechCrunch that they and others could not call on doctors’ offices, find it difficult to take medicines again and some emergency rooms are closed.
“Everything is done by hand – pen and paper,” the patient said.
Contact us
Do you have more information about Kettering Health’s Ransomware incident? Or other ransomware attacks? From a device and non-work network, you can contact Lorenzo Franceschi-bicchierai safely on the mark on +1 917 257 1382, or through the telegram and keybase @lorenzofb or email.
Others say they should address these issues related to local subreddits. In a post on Dayton, Ohio, Subreddit, for example, a patient said They had trouble redefining medication, without which they were at risk of being “seized withdrawal” and could not call their doctor because the telephone lines were down. Another person I wrote During the weekend that “everything is still on paper, there are no computers and spotty telephone service”.
“I will avoid using kettering right now if possible,” they wrote.
Another user said that “ambulances continue to avoid clinicality because they have to wait a long time to reject patients due to mapping and making labels.”
Others said they had their Cooking; Monitoring of Cancer; Tests before open heart surgery; chemotherapy sessions canceled.
Last week, Kettering Health’s senior vice -president for emergency business John Weimer told a local television station that the healthcare company believed that the incident was a ransomware attack and had not paid ransom.
“As soon as this was done, we closed our IT infrastructure, which essentially means we are closing our door to the world,” Weimer told WLWT Cincinnati.
A Kettering Health spokesman did not answer a series of questions from TechCrunch, including whether the hackers angered data and, if so, what kind of data were received.
“Your network has been at stake and we have secured your most vital files,” the ransom note from hackers said, According to CNN. The news network said the attack was carried out by a gang called Interlock. The Ransomware gang has not yet received publicly credit to Cyberettack, indicating that hackers may still try to negotiate a ransom payment.
Kettering is the last in a series of healthcare companies targeted by hackers, both with ransomware and other types of malware. In 2024, a ransomware attack on United Health Tech Company Change Healthcare became the worst violation of health care in US history. The change in healthcare confirmed in January 2025 that the violation affected 190 million people in all the United States.
Also, last year, the US healthcare giant revealed that hackers had stolen 5.6 million patient records in a ransomware attack. The Hipaa Journal Health News Website called 2024 “An Annus Horribilis for Health Care Data violations”, with a record number of patient stolen data.
Kettering spokesman Health Claire Myree acknowledged, but did not respond to TechCrunch’s request for comments.
